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FREE shipping for orders over HKD 600 | 消費滿 HKD 600 即享免運費

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Terms and Conditions


TERMS AND CONDITIONS

  • After submitting the order and completing the payment, customers will receive an order confirmation email from the system before 4 pm in one business day.
  • All products are not for re-sale or other commercial purposes.
  • Once an order is placed, there will be no cancellation, amendments, reschedule nor any refund. If the products have material defects, please leave your order information and contact information to info@24st.com.hk
  • The order will be confirmed in one business day after payment is completed. Once order is confirmed, it will be shipped in 3 business days by S.F. Express and customers will receive the logistics tracking number issued by the system.  The specific delivery date and time depend on the actual situation. If you have any inquiries, please contact S.F. Express.
  • Every order of HK$600 or above after discounted purchase price could enjoy one complimentary local SF Express delivery service (single delivery location only). Order under HK$600 will charge an additional shipping fee HK$50. For orders that deliver to different addresses, please place separate orders for each address. 
  • Delivery service is only available to designated areas, including Hong Kong Island, Kowloon and New Territories of the Hong Kong Special Administrative Region. Some remote areas and Islands District are subject to additional charges or not available for delivery service. For more details, please contact S.F. Express.
  • We reserve the right to levy an additional delivery charge if further delivery attempts are made due to incomplete or incorrect recipient details.
  • Customers who choose to pick up their orders at the store are required to collect their items at the selected store on the chosen date or within 30 days thereafter. If you fail to pick up the goods by the deadline, the goods will be deemed to be automatically forfeited and will not be returned or refunded.
  • All pictures are for reference only.
  • In case of any disputes, Rainbow Day (Hong Kong) Limited reserves the right of final decision.