{{ 'fb_in_app_browser_popup.desc' | translate }} {{ 'fb_in_app_browser_popup.copy_link' | translate }}

{{ 'in_app_browser_popup.desc' | translate }}

FREE shipping for orders over HKD 600 | 消費滿 HKD 600 即享免運費

Your Shopping Cart is empty.
{{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }} {{ (item.variation.media
                    ? item.variation.media.alt_translations
                    : item.product.cover_media.alt_translations) | translateModel
{{ 'product.bundled_products.label' | translate }}
{{ 'product.bundle_group_products.label' | translate }}
{{ 'product.buyandget.label' | translate }}
{{ 'product.gift.label' | translate }}
{{ 'product.addon_products.label' | translate }}
{{ field.name_translations | translateModel }}
  • {{ childProduct.title_translations | translateModel }}

    {{ getChildVariationShorthand(childProduct.child_variation) }}

{{ 'product.set.open_variation' | translate }}
  • {{ getSelectedItemDetail(selectedChildProduct, item).childProductName }} x {{ selectedChildProduct.quantity || 1 }}

    {{ getSelectedItemDetail(selectedChildProduct, item).childVariationName }}

{{item.quantity}}x HK$0 {{ item.unit_point }} Point
{{addonItem.product.cover_media.alt_translations | translateModel}}
{{ 'product.addon_products.label' | translate }}
{{addonItem.quantity}}x {{ mainConfig.merchantData.base_currency.alternate_symbol + "0" }}


 How to store palmiers?

-         We recommend to store at a cool, dry place away from direct sunlight.


What is the best before date for palmiers?

-         The best before date may vary for different production, please refer to the packaging for details.


Why do the shapes of each product look different?

-         All products are meticulously handmade, and their colors, shapes, or flavours may vary due to factors such as the availability of materials. The pictures on the website are for reference only.


Does the product contain any allergens?

-         The product may contain the following allergens: nuts, peanuts, sesame,shellfish, fish, soy, dairy, eggs, lactose, gluten-containing grains, and their products. The above items are produced in a factory where nuts, peanuts,sesame, gluten, crustacean, fish, soybeans, eggs, milk, lactose, or cereals containing gluten and their products are also handled. If you have food allergies, please consult your doctor before consuming.


Does the food production factory has relevant safety certifications?

-         Our production facility obtains both HACCP and ISO 22000 certification. Please feel free to purchase and enjoy.


What if the product is broken during transportation?

-         All products are carefully checked before shipment. 


Can I cancel the order or request a refund?

-         No cancellation or refund would be accepted after the order is placed.  


Do I need to setup an account on the website to place an order?

-         Customers can choose to register an account on the website or log in directly with their Facebook account, and then place an order.


Where do you deliver?

-         We only deliver within the Hong Kong SAR including Hong Kong Island, Kowloon and New Territories. Additional service fees may apply to some areas, remote and outlying islands may not be eligible for delivery service. For more details, please contact S.F. Express.


How long does a delivery take?

-         Orders will be processed and shipped in 3 working days once order confirmed. The specific delivery date and time depend on the actual situation. If you have any inquiries, please contact S.F. Express.


How to Estimate Delivery Cost?

-         For each order, customers can enjoy free SF Express delivery service within Hong Kong (excluding remote areas) when the discounted total purchase amount is HK$600 or above for a single delivery location. If the discounted total purchase amount for a single order is less than HK$600, a delivery fee of HK$50 will be charged.


Is in-store pickup available?

-         Yes. Consumers can place an order online and collect from selected THE 24 . ST store on the chosen date, using the order confirmation email during opening hours .


What will be the transportation arrangements in case of inclement weather?

-         When typhoon signals are hoisted, red or black rainstorm warnings are in effect, or when the weather conditions are judged by us or the relevant logistics company to be unsafe for delivery, the delivery service will be postponed as appropriate.


Are corporate orders are accepted?

-         We accept corporate orders. For details, please feel free to contact us via email: info@24st.com.hk